Knowledge
Combining SMS marketing theory and practice – discover the newest trends and business applications of A2P SMS and other mobile communication channels.
KnowledgeExpert says: Customer Experience Over The Phone: Delight Your Audience
If you run a business, then you probably already know the importance of customer experience. For every company, having satisfied customers is half the battle to success. Meeting their needs both in terms of the products or services offered and customer experience will be very beneficial for business. Providing a high level of after-sales service […]
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KnowledgeHow to Receive SMS Online? 2-Way SMS Communication (quick guide)
Texting to your clients is one thing, but did you know you can receive SMS from them as well? This quick guide is an introduction to 2-way SMS communication. You’ll learn how and where to use Long and Short codes to build engagement and increase the number of customers in your contact database. Find how […]
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KnowledgeEmojis in SMS Marketing and Business Communication
Since a few days you can use emoji in your SMS created and send via SMSAPI customer panel. Still – not many brands use such feature, that’s why it’s a perfect way to differentiate your business from the competition. While adding emoji, remember that it uses as much as special character in SMS – so in 1 SMS with 70 characters you can put 35 emojis.
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KnowledgeSMS Marketing en el comercio electrónico: guía fundamental
El mensaje SMS: un verdadero clásico. Podrás pensar que en el comercio electrónico moderno no hay lugar para este tipo de soluciones, pero resulta que en algunos casos termina siendo una herramienta mucho más eficaz que las demás formas de comunicación con cliente. Notificaciones instantáneas, estados de entrega y mantenimiento de conversaciones bidireccionales: ese es el […]
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KnowledgeWhatsApp Business API – what it is, and how to use the new communication channel?
Discover WhatsApp Business API, a solution that will expand and upgrade your B2C communication. Read how to implement and use one of the most popular online communicators as a business solution.
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KnowledgeBenefits of the short URLs in SMS messaging
Although an ordinary SMS message contains only 160 characters, you can easily add more content with short URLs.
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