Szkła.com prepares over 1,500 parcels with contact lenses a day. The brand predicts when the customer needs a new pair. Thanks to the cooperation with SMSAPI, it then sends a message with the information that a new set should be ordered. The two-way SMS communication allows customers to order contact lenses by replying "Re-order" to the given receiving number.

Tomasz Serafin

We use SMS communication to boost sales in Poland, Czech Republic, Slovakia, Lithuania and Hungary.

XV Rally of Pleiades took place in the end of May. 1200 fans of the brand met and drove Subaru cars on different routes: road racing track, off-road and amateur ones.

Marek Oczkowski

Key Account Manager

SMSAPI supports Subaru Poland during the event with SMS notifications. They use SMS messages to send fast organizational information to staff, attendees and most of all - to racing teams to warn them about road conditions.

Doctors in Italy are looking for a communication solution to enable quick medical assistance for travelers. Such responsibility requires instant communication, especially without Wi-Fi connection.

Nadia Neytcheva

SMS has solved the problem of difficult access to Wi-Fi networks while travelling. Patients can request for crucial information such as the exact address of the doctor in the city where they are located or where to find the pharmacy closest to them.

Emilia Fifielska

I think SMSAPI is a perfect solution for all tourism-related businesses to communicate with those who do not have an access to the internet. When travelers need an urgent help, they must act fast and find the closest doctor in seconds – thanks to SMS communication they are always safe.

Nadia Neytcheva

We believe that a tool like SMSAPI is fundamental for all tourism-related activities to communicate with those who do not have an access to the internet.

SMS messages in the real estate industry are particularly useful in the case of personalized offers that customers are looking for. When setting up an account at Obido.pl, one answers a few important questions about the search parameters, e.g. the size of the flat, location, purpose of purchase, type of financing. Thanks to this information, Obido.pl prepares personalized offers.

Marian Bruliński

In everyday communication with the client, we use chats or e-mails, depending on what is most convenient. Sometimes we need to reach out to customers with an immediate and instant information, for example, about some interesting promotion or a unique property that may disappear from the market very fast. In this case, we use SMSAPI, because we always have smartphones with us and this SMS can reach the customer at any time and we immediately know that it will be read.

The main goal of Nextbike Polska is to ensure mobility of residents in urban areas. Mobility means not only bicycles, but also a mobile application and direct e-mail and SMS communication.

Tomasz Wojtkiewicz

SMS messages are one of the important elements of our communication system. We use them to inform users about our plans, changes, news and to authorize access to the account.

The basis of AutoPartner Garcarek's activity is the highest quality of potential and current customer service. The very nature of the company's products defines tone of the marketing. That's why, SMS has become the preferred communication channel.

Jarosław Żurkiewicz

Marketing Specialist at Mercedes-Benz Garcarek

Due to the personalized nature of communication, text messages to customers are effective in every area of our business, both in the car parts department, accessories, technical information and marketing content.

In addition to system information, iTaxi includes SMS as part of marketing automation and internal communication with drivers.

Dawid Olszta

At iTaxi, we know that a taxi trip is part of the experience of a passenger. In fact, when the passenger is on holiday, his journey begins in a taxi. First of all, we used SMS messages as price notifications. What is important – we have added an encouragement to migrate to the mobile application.

On August 31 Golf Channel Poland gathered golf fans on Poland Long Drive Championship 2018 on the horse racetrack Służewiec in Warsaw.

Tomasz Budzyński

Key Account Manager

Organization of such an event requires long preparation and smooth communication, especially in dynamic sport environment. We offered organizers to use SMS messages for instant notifications about changes to ensure that every player receives updates. SMS messages were also used as a tool to register and confirm their attendance.

Marta Rosłaniec

Manager, Golf Channel Polska

Thanks to SMS messages from SMSAPI every player received the automated notification with schedule. Such information helped us a lot during the event. After the championship we have also used SMS messages to thank attendees and invite them to watch a summary movie.

Wojciech Chochołowicz

Gino Rossi Marketing Director

An SMS message is a very important marketing tool for Gino Rossi. Thanks to this direct and fast communication we are able to be in constant touch with our customers and affect sales volumes – especially when we want to announce sales or special discounts.

Marek Palka

Business Strategic Partner

SMS communication is a natural extension of the brand’s marketing. Gino Rossi adapts their communication to the target’s group preferences, that’s why they rely on this direct, reliable channel.

Wojciech Chochołowicz

Gino Rossi Marketing Director

SMS marketing is one of the most effective marketing channels that can significantly influence sales figures. At the same time – it’s important to remember that the most effective campaigns include more than one channel – for example, SMS & e-mail campaign at the same time. This kind of activities brings the best results.

Edrone and SMSAPI are preparing an integration that enables edrone clients to include SMS channel into sales-driving scenarios of abandoned shopping carts.

Michał Blak

Thanks to our friends from SMSAPI, e-commerce can also recover abandoned carts using SMS, e.g. by sending a text message to remind about the abandoned cart with full information needed to finalize the purchase.

Karola Stachowicz

TEDxKatowice Coordinator

GDPR requirements led us to update our e-mail newsletter database. We wanted it to include our most engaged attendees and be the tool to build our own TEDxKatowice community.

Andrzej Ogonowski

Brand & PR Director, SMSAPI

New GDPR requirements forced event organizers to take a look at their data. New legal regulation was a good moment to build new, qualitative customer bases. For this reason we have recommended TEDxKatowice to use Newsletter SMS and collect phone numbers for the future communication.

GDPR entered into force – TEDxKatowice database was updated until May 25 – organizers sent e-mail campaign to the old database with a link to Newsletter SMS and asked for the name, phone number and e-mail address. Currently database contains +500 records and is still growing.

First SMS campaign – First SMS campaign with a short link to the event website generated 88% CTR (Click-through rate) and boosted the ticket sales up to 30 minutes after campaign.

Customer database of TEDxKatowice is still growing and every recipient regularly receives Opt-Out link to sign out of newsletter. Until today no one unsubscribed from this communication - it means organizers built a high-quality database of loyal recipients.

Wojciech Tomaszewski

Chief Marketing & E-commerce Officer

We have chosen SMSAPI to communicate with our Customers in two ways – to send transaction messages and for marketing purposes.

Marek Palka

Business Strategic Partner

The first move we have taken together with Answear was to expand their customer database. We launched our Facebook App on Answear fanpage so every customer could sign in and be in constant touch with the brand.

Among many successful campaigns Answear has created, there is a special one: all customers received SMS messages with a special Black Friday offer: 30% discount on Mango and 40% discount on Medicine brands. Every SMS message contained a short link redirecting to our online store.

Wojciech Tomaszewski

Chief Marketing & E-commerce Officer

We chose to contact our customers via SMS because we know how important SMS messaging is for everyday communication, we use that solution a few times a year for our most important campaigns. Usually we combine a few channels to increase our conversion rate, we know from experience that using both e-mail and SMS results in 30% higher income from a campaign.

Customers in shopping centers were informed about the currently available discounts thanks to the Qpony app. To draw attention of those who didn't get a chance to come across the app just yet, the company prepared a special marketing action.

Marek Palka

Business Strategic Partner

It was a great idea to send discount codes via SMS because all customers in the shopping center had mobile phones right in their pockets. That's why they could receive an SMS within a few minutes and read it at once.

In this case sending SMS was a key to achieving the main goal of the campaign – discount codes use in stores.

The main goal of Reserved was to popularize discount codes among their customers using two channels: e-mail and Facebook. To use the code, customers had to visit one of the shops with its printed version.

Dorota Wójcik

Key Account Manager

While creating the details of the campaign, the agency noticed that printed codes might not be a good solution for everyone. They decided to have an additional option of SMS codes.

Participants could receive discount codes via two different channels. By signing up on Facebook, they received SMS messages with a 25% discount in stationary stores.

There were some key success indicators in the campaign – SMS messaging set the pace of the campaign and eliminated the limitation of printed discount codes and app problems.

Oskar Kiwic, founder of CardioWatch was invited to talk about his idea on a very popular morning program on national TV.

Jan Wieczorkiewicz

COO

One day at 7am I got a surprising phone call. CardioWatch guys called me with a very important request: They knew Oskar shall talk about the app on national TV around 8:25, so they needed a virtual mobile number for that occasion. We organized everything in just a few minutes.

Oskar asked viewers to sign up for free tests of CardioWatch via SMS by simply sending a message saying "YES" on 4488.